FAQs

How can I buy tickets? Reservations can be made on-line, while tickets can be purchased at several area nurseries and by mail order (please note the postmark deadline for mail order). If tickets are not sold out on Festival day, they will be available in the Marketplace, but at an additional cost.

Can I pay for admission with a credit card? You may pay for reservations with a credit card on-line. Mail order, nursery, and on-site ticket purchases are available by check or cash only.

Where do I park? Parking is ONLY in the designated parking area (click here to see the location). By order of the City of Encinitas, there is no parking along the tour route on Festival day. Double-decker buses carry tour goers from the parking area to the Gardener’s Marketplace to begin their day.

Why can’t I park in the tour neighborhood? The streets in our neighborhoods are very narrow and on Festival day, they are filled with people. If cars were jockeying for parking places at the same time, it would be mayhem and very unsafe, not to mention a irritation to the neighbors. If you have someone who needs to be dropped off at the Marketplace, do so, then please leave your car in the designated parking lot and don’t try to park in the tour neighborhood.

Where is the Marketplace? This year’s Marketplace location will be revealed closer to tour date. Don’t worry, though, we provide a double-decker bus to take you from the parking lot to the Marketplace.

Do I need a ticket to ride the bus? No, the bus is free.

Where can I eat lunch? We have several great food vendors in the Marketplace.

Can I pay for items I purchase in the Marketplace with a credit card? Many vendors do not take credit cards so please be prepared with cash or checks to pay for your items.

When I buy something in the Marketplace, do I carry it with me all day? How do I get it to my car? Purchases can be “parked” in the plant holding area. Pick them up before you board the bus to ride back to your car. For larger items, we have a pickup area reserved so you can return later with your car to claim your purchase

Can I visit the Marketplace without buying a ticket for the tour? Absolutely! Please ride the free bus from the parking lot to the Marketplace. Buses run from 10 am to 4:45 pm.

Do the buses take us to the gardens? No, buses run only between the parking lot and the Marketplace. This is a walking tour so you walk from one garden to the next.

Do the gardens accommodate strollers, wheelchairs, etc.? Unfortunately, we cannot count on private gardens to accommodate strollers, wheelchairs, etc. Some private gardens are sloped, have uneven pavement, narrow pathways, or other challenging situations.

Can I bring my dog? As much as we love pets, we thank you for leav­ing them home on tour day. Except for cer­ti­fied ser­vice ani­mals, dogs and other ani­mals are not per­mit­ted on our buses, in the Marketplace, or in the gardens.

How do I know where the gardens are? When you arrive at the Marketplace with your ticket (or pay admission at the Marketplace) you will receive a map of garden locations.

Do I have to see all the gardens? No, visit as many or as few as you would like.

What if I need a place to rest? You can always return to the Marketplace for a break, a snack, to shop, or to sit and listen to our great speakers. In addition, we have “comfort stations” with chairs, port-a-potties and water along the tour route.

What if it rains? If it drizzles, the tour goes on. If it really rains, the event is cancelled and we thank you for your contribution.

I purchased a ticket and my plans have changed, can I get a refund? No, unfortunately we do not offer refunds. Please find someone to gift your ticket to if you cannot use it.